Q1: Are you a factory or trade company?
A: We are a leading RFID manufacturer factory.
Q2: Can i get some sample or free sample ?
A: Yes, welcome to order sample to test and check quality. And we can provide free Rfid tag test sample.
Q3: Do you have MOQ?
A: In general RFID tag have not MOQ, free rfid tag sample can be provide.
RFID reader antenna MOQ is 1pcs.
Q4: Is it possible to put our logo on your product or product packaging for OEM/ODM?
A: Customized design is available,welcome to customized products.
Q5: What payment methods does your company accept?
A: We can accept payment by Credit card, TT (bank transfer) , Western Union, Paypal,Payoneer,Trade asurance,, Escrow, Alipay.
Q6: What is your lead time?
A: Our regular product lead time is 1~7 working days,also depends on order quantity and specific requirement.
Q7: How long is your warranty period?
A: Our officially promised warranty time is 12 months.If your rfid reader have quality problem within one year ,please feel free to contact us ,we will provide best solution for you
Q8: Is there any tracking number for my order?
A: Yes ,we ship every order with their tracking number ,and you can view the shipping status on the corresponding website.
Q9: Can you provide after- sales technical support?
A: Yes,we have strong technical team can provide after -sales technical support service.
Q10: What methods will you use for shipment?
A: Fast Express: DHL,FedEx,TNT,UPS,EMS -Slow shipping way: Aliexpress standard shipping , China post mail, Epacket...... -Also can ship goods by sea or by air,real method depends on order quantity.